Our Quality Policy

As Aden HR Employment Services Limited Company (ADEN), we have implemented the policies and principles we have determined within the framework of the Turkish Accreditation Agency TS EN ISO/IEC 17024 accreditation and Vocational Qualifications Authority authorization rules, legislation, and quality principles in all our business and processes, especially in examination and certification activities.

In light of our company philosophy, working principles, and business ethics, we are committed to adhering to this quality policy and its principles.

1. Our General Quality Policy and Principles

To provide the highest level of healthy and safe working conditions, respecting people and society, and being environmentally conscious.
To act with a sense of social responsibility and in an environmentally conscious manner.
Complying with regulatory requirements and authorization principles.
To be a continuously learning and developing organization, we aim to increase the knowledge and skills of our personnel through training activities.
To ensure the continuity and sustainability of the system by adhering to accreditation rules.
To create strong communication, high motivation, and universal corporate values and culture.
To produce pioneering, reliable, and high-quality services for the industry by utilizing the latest technologies.
Improving performance through continuous monitoring and evaluation, along with effective communication and guidance.
To produce independent, impartial, reliable, equitable, and high-quality services.

2. Our Examinations and Certification Policies

To ensure that the procedures for measuring and evaluating national qualifications are transparent, fair, and free from bias.
To ensure that records of national qualifications measurement and evaluation are kept accurately and in detail.
To ensure that evaluation decisions are impartial, valid, and reliable; and that they are recorded accurately and in detail.
To ensure the development of measurement and evaluation procedures that minimize the possibility of abuse of power or malpractice.
To create an accessible, valid, reliable and non-discriminatory access policy for everyone, including people with special needs, in order to ensure equal opportunity.
To provide high-quality, efficient, and sustainable services within the framework of accreditation and authorization rules to ensure quality assurance; and to provide controls at the corporate level.
To ensure impartiality and prevent any conflicts of interest, we establish procedures and policies to prevent potential conflicts of interest or concerns between partners, directors, officers, and those served, thereby ensuring impartiality and trust so that financial interests, revenue and profit expectations do not influence any certification decisions.
To establish a valid, reliable, transparent, fair, and unbiased internal verification procedure covering all evaluators and national qualifications activities, and to ensure that records are kept accurately and in detail.
To establish an open, fair, and accessible complaints and appeals policy, conduct impartial assessments in accordance with standard procedure, and ensure records are maintained.
Taking into account all occupational health and safety risks foreseen by the legislation, taking the necessary precautions, complying with the rules and ensuring compliance.
Taking measures to eliminate the risks of misuse of documents; establishing procedures that include penalties for documenting instances of misuse.
To conduct audit and control activities to identify activities that do not conform to documented procedures, policies, and objectives; and to ensure that corrective and preventive actions are taken to eliminate non-conforming activities and prevent their recurrence.

Aden HR Employment Services Limited Company